Privacy Policy
At Mala, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains the information we collect, how it is used, and how we protect your data.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, and other contact details provided.
• Non-Personal Information: IP address, browser type, device info, and website usage data collected automatically through cookies or similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To provide and improve our services
• To respond to inquiries and requests
• To process transactions and send relevant communications
• To personalize your experience
• To analyze website usage for improvements
• To send promotional offers or newsletters if you’ve opted in
3. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience and gather non-personal data, such as site usage patterns. Cookies help us remember your preferences and improve site performance. You can manage cookie settings in your browser, but disabling them may affect the functionality of some features on our site.
4. Data Security
We take reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data, but we work to protect it using industry-standard practices.
5. Sharing Your Information
We do not sell or trade your personal information to third parties. However, we may share data in the following situations:
• With trusted third-party service providers who help us run our business (e.g., payment processors, cloud service providers).
• If required by law, such as to comply with legal obligations or respond to legal requests.
6. Your Rights and Choices
You have the right to:
• Access the personal information we hold about you
• Correct any inaccuracies in your data
• Request the deletion of your personal information, where applicable
• Opt out of receiving marketing communications by following the unsubscribe link in emails or contacting us directly
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with the revision date. Please review it periodically to stay informed about how we protect your information.
Modern Slavery Policy
At Mala Professional Services, we are committed to preventing modern slavery and human trafficking in all areas of our business and supply chain. We recognize the importance of maintaining a business that operates ethically and with integrity, and we will not tolerate any form of forced labor, child labor, or human trafficking.
Our Commitment
We are committed to ensuring that our operations and supply chains are free from modern slavery, and we aim to comply with all applicable modern slavery legislation, including the UK Modern Slavery Act 2015.
Our Actions
We take the following actions to combat modern slavery:
Supplier Due Diligence: We conduct thorough checks on suppliers to ensure they comply with our ethical standards and do not engage in modern slavery practices.
Training: We provide training to our employees and suppliers on recognizing and reporting signs of modern slavery.
Employee Rights: We uphold the rights of all our employees, ensuring fair wages, safe working conditions, and voluntary employment.
Continuous Improvement: We regularly review and improve our policies and practices to ensure compliance with modern slavery laws and to improve transparency.
Reporting and Compliance
Employees, contractors, and suppliers are encouraged to report any concerns related to modern slavery or human trafficking. We will investigate all concerns thoroughly and take appropriate action.